reelport.io teams share channels, posts and the calendar. This page covers who can do what, how posts get approved before they go out, notes on posts, and sharing posts with a client.
Seats
Every member and every open invitation takes a seat. Settings › Teams › your team shows how many of your plan's seats are used. When all are taken, cancel an invitation, remove a member or upgrade under Billing (see Plans and limits).
Roles and channel access
- Owner and Admin publish to every channel and approve posts.
- Member: what they can do is set per channel:
| Access | What the member can do on that channel |
|---|---|
| No access | Doesn't see the channel or its posts. |
| Can draft (needs approval) | Writes and schedules posts, but they wait for approval before they go out. |
| Can publish | Schedules and publishes directly, and approves other people's posts for channels they publish to. |
Channels connected later sets the access a member gets on channels you connect in future. The owner sets access when inviting someone and later under Channel access next to the member. Members who joined before channel access existed can publish everywhere until you change it.
Approvals
When a member with Can draft access on one of the post's channels presses Send for approval (or Ask to publish now), the post waits under Queue › Approvals with the status Awaiting approval. Nothing goes out while it waits, even when its time passes.
Owners, admins and members who can publish to all of the post's channels get an email and a notice in the app. They can:
- Approve: the post is scheduled for its time. If the author asked to publish now, or the time has passed, it goes out right away.
- Request changes, with a note: the post goes back to the author's drafts, marked Changes requested. When they send it again it returns to Approvals.
- Reject: it stays in drafts, marked Rejected.
Each step is kept in the post's history (open the post, Approval › History). If someone who needs approval edits a post after it was approved, it waits for approval again. The calendar's status filter has Pending approval.
Members who need approval can't use queue actions (publish now, next free slot, move to the top, shuffle) or cancel scheduled posts.
Notes and @mentions
Members only see Community comments, Insights and Home numbers for the channels they have access to.
Open any post to see Notes beside the composer (also in the calendar's post window). Notes are only for your team. Type @ to mention someone who can see the post: they get an email and a notice in the app. The panel refreshes every few seconds, so a colleague's notes show up without reloading. Turn the emails off under Settings › Notifications › Team activity; the notices in the app stay.
Client review links
Owners and admins can share posts with a client who has no reelport.io account: Queue › Client review (the posts on the Approvals or Drafts tab come pre-picked).
- Give the link a name, pick the posts and how long it works (1 to 30 days).
- Choose whether the client can approve. If they can, their approval of a post that waits for approval schedules it on your behalf (when you are allowed to approve it). Otherwise they can only comment and ask for changes.
- Copy the link. It is shown only once; reelport.io stores only a fingerprint of it.
The client sees each post as it will go out (photos and videos, the caption per channel, the time), enters their name, and approves, asks for changes or comments. You get an email and a notice; their comments appear in the post's notes marked client. The Client review page lists your links with views and when they were last opened, and what clients did. Turn off stops a link immediately; expired links stop by themselves.
Webhooks
Integrations can follow approvals with the webhook events post.pending_approval, post.approved, post.changes_requested and post.rejected, also in Zapier, Make and n8n.