Frequently asked questions
Does it work with the free DaVinci Resolve? No. Reelport needs DaVinci Resolve Studio 20 or later. The free version has no Workflow Integrations and blocks external scripting.
Do I need Claude? No. The panel renders, publishes and runs every tool in its Tools tab on its own. Claude adds full edits in the five styles, director mode, translation, spell-checks and shorts picked from the transcript.
Do I need a separate licence? No. The plugin uses your reelport.io team's plan or trial. Signing in links the plugin to one team; sign out and in again to switch teams.
Which Claude plan do I need? Any Claude plan with Claude Desktop and extensions. Long edits use more of your Claude usage than short questions.
Does Reelport install a transcription model? Not for Resolve: DaVinci Resolve Studio transcribes the video itself. For the CapCut workflow, Reelport downloads a speech model (faster-whisper) once and runs it on your computer.
Will it change my timeline? No. Edits are built as new timelines, and the tools that cut, grade or bleep work on a copy. "Undo" removes Reelport's last timeline.
Where are my renders?
In ~/Movies/Reelport on a Mac, Videos\Reelport on Windows.
Can I edit the result by hand? Yes. It's an ordinary Resolve timeline: captions and titles are Resolve titles, looks are nodes, effects are clips on their own tracks.
Can I schedule instead of posting right away? Yes: a time, your next free slot, or a draft. See Render, publish and schedule.
Why can my TikTok post only be private? Until TikTok has approved reelport.io's app, TikTok only accepts posts that only you can see. See Troubleshooting.
Is there a Linux version? No. See Windows and Linux.
Can several people on a team use it? Yes. Everyone installs the plugin and signs in to the same team. The brand kit and channels are shared. Members with draft-only access send posts for approval. See Teams, approvals and client review.
Self test and diagnose
- Self test: in Claude, say "reelport self test". It checks Resolve Studio, external scripting, the media helper, fonts and every drive and folder Reelport can read, in about ten seconds, and lists what to fix.
- Diagnose: say "reelport diagnose", or Claude runs it when something fails. It walks through every step Reelport depends on, with Resolve's raw answers, and saves
Reelport-diagnostic-YYYYMMDD-HHMM.txton your Desktop. Nothing is sent anywhere. Attach the file to the bug form at reelport.io/support/bug, with the plugin version, macOS or Windows, and your Resolve Studio version.
The plugin version is in the panel's What's new notes and in Claude Desktop › Settings › Extensions › Reelport. More fixes are in Troubleshooting.
Privacy: what's sent where
| What | Where it goes |
|---|---|
| Your footage | Stays on your computer. Resolve Studio transcribes it locally. Reelport's analysis (faces, frames, beats, loudness) runs locally too. |
| Rendered videos you post or schedule | Uploaded to your reelport.io team's storage (hosted in the EU), then published from our servers to the platforms you picked. Files are deleted 30 days after their last post. |
| Captions, titles, platform options | Sent to reelport.io with the post, then to the platform. |
| Your platform sign-ins (Instagram, TikTok, YouTube…) | Connected on reelport.io and kept there, encrypted. The plugin never sees your platform passwords. |
| Your reelport.io sign-in | A token stored on your computer: in the macOS Keychain, or DPAPI-encrypted on Windows. Sign out to delete it. |
| Brand kit | Saved on your computer and synced with your team on reelport.io. |
| Update checks | The panel asks updates.reelport.io for new versions with your plugin version and a hashed computer ID (a SHA-256 hash, not your serial number). |
| What Claude sees | When you edit with Claude, the transcript, contact sheets and frames of your clips, and the tool results go to Claude (Anthropic) as part of your chat, under your Claude account's terms. Your video files themselves aren't uploaded to Claude. |
| Diagnose report | Saved on your Desktop. You decide whether to send it to us. |
Reelport doesn't sell your data or use it for advertising. The full details are in reelport.io's privacy policy and subprocessors.
Release notes
Every release is listed with its changes on updates.reelport.io. The panel shows the notes for a new version under What's new before you update. This guide describes the plugin from version 2.0.7. Features added since are marked in the release notes, for example posting as a story, shorts as drafts and approval-aware scheduling.